1. Introduction
Welcome to PickYourParadises.com—the official eCommerce platform for Duplessis Builders. These Terms & Conditions (“Terms”) govern your use of the website and the purchase of pool packages and related products (the “Products”). By using the site, you agree to comply with and be bound by these Terms.
2. Ordering & Acceptance
- All orders placed through the website are offers by you to purchase Products.
- Orders are confirmed via email once processed. Duplessis Builders reserves the right to cancel or reject any order at their discretion, such as for pricing errors or unavailability of stock.
3. Pricing & Payment
- Product prices are listed in US Dollars. Prices are subject to change without notice.
- Payment is due at the time of order. We accept major credit/debit cards and approved financing options as outlined on the site.
4. Shipping, Delivery & Installation
- Shipping fees, if applicable, are displayed during checkout. For larger items or pool packages requiring delivery, additional logistics may apply.
- Installation of custom pools or complex packages may require onsite consultation, scheduling, and additional costs.
- Duplessis Builders will provide an estimated delivery or installation timeline; however, these are approximate and may vary due to factors like permitting, weather, or supply chain disruptions.
5. Returns & Refunds
- Returns on standard eCommerce products follow a [30-day] policy, provided items are unused and in original condition.
- Custom pools or bespoke packages are non-refundable once construction or fulfillment has begun.
- Any warranty claims or defects will be handled per our Warranty policy (see Section 7).
6. Warranty & Liability
- Duplessis Builders offers warranties as outlined in the Duplessis Builders Customer Guide, e.g., limited lifetime structural warranty on certain items and manufacturer-specific warranty durations  .
- Warranty terms apply strictly as stated and are limited to product/component defects. They do not cover damage due to misuse, neglect, natural wear, or external factors.
- To initiate a claim, contact our support team with order and defect details.
7. Intellectual Property
All content, including designs, images, text, and logos on PickYourParadises.com, are the intellectual property of Duplessis Builders or its licensors. You may not reproduce, distribute, or create derivative works without express permission.
8. User Conduct
When using the site, you agree not to engage in unlawful activities or infringe on others’ rights. Any misuse may result in account suspension or legal action.
9. Privacy
Your personal information is handled in accordance with our Privacy Policy (link provided on the site). We collect and use your information for order processing, customer support, marketing (if opted-in), and legal compliance.
10. Modifications
Duplessis Builders may modify these Terms at any time. The latest version will always be posted on the website; your continued use signifies acceptance.
11. Governing Law
These Terms are governed by the laws of Louisiana. Disputes will be resolved in the state or federal courts located in Louisiana.
12. Contact Information
For questions regarding orders, returns, warranties, or this agreement, reach out to support at:
Phone: (225) 677‑4601
Email: info@duplessisbuilders.net
Mailing Address: 14663 Airline Hwy, Suite 102, Gonzales, LA 70737
