Reviews & Testimonials
Posted on Google
Gavin Donovan3 days agoTrustindex verifies that the original source of the review is Google.
If you’re in the 225 area and considering building a pool, we highly recommend Duplessis Pools! Our experience began with an in-home consultation with Luke, who spent nearly two hours sitting down with us, walking through different options, answering countless questions, and reassuring us throughout the decision-making process. Luke was extremely knowledgeable, honest, and straightforward, which made us feel confident we were making the right choice. We were able to explore different designs and features together on the computer before placing a $1,000 deposit to secure our spot in line. Next, we visited their office on Airline Highway to meet with the design team in person. This gave us the opportunity to see materials, finishes, and additional pool options up close, making the selection process much easier. Everyone we encountered was friendly, patient, and genuinely helpful. One thing we especially appreciated was how accommodating Luke and the design team were throughout our HOA approval process. They provided detailed renderings and updated graphics in a timely manner, helping us ensure our dream pool would also meet our subdivision’s guidelines. Their willingness to work with us through that process made a potentially stressful step incredibly smooth. Once we received HOA approval, we scheduled our preconstruction meeting at our home with Josh, who was absolutely fantastic! He thoroughly explained the construction process, what to expect at each stage, and answered all of our questions. He even reassured us that adjustments could be discussed along the way if we decided to make changes. His communication and attention to detail gave us even more confidence moving into construction. Now, dig day is officially here, and we couldn’t be more excited! Everything has been coming together nicely, and so far, the entire experience has exceeded our expectations. We’ll be sure to provide a final update once construction is complete, but based on our experience from the initial consultation through the start of construction, we couldn’t be happier with our decision to choose Duplessis Pools.Posted on Google
Sabrina Smith3 days agoWe have had a wonderful experience working with Dan. He has been prompt with every meeting and response, and he is incredibly easy to work with. He has been helpful in answering all of our questions, and whenever he didn’t have an answer, he took the initiative to reach out to others and get us the information we needed quickly. Trudy was also a tremendous help in choosing our pool finishes. She was very knowledgeable and accommodating, especially when Dan was unavailable to meet at the time that worked best for us. Our experience with the deposit process has been seamless so far, and we have been very pleased with how easy everything has been. We are excited to continue this journey and are looking forward to our dig day. Thank you, Dan and Trudy, for making this process such a positive experience up to this point. We can’t wait to see our dream pool come to life!Posted on Google
Jason Broussard3 days agoThe folks at Duplessis were outstanding. From sales/estimating to project management to execution. Luke was a great help during the design process. We had a few hiccups during permitting but Luke and the folks were always on top of it. Taylor was very helpful and always available throughout execution. The work crews did quality work, were all respectful of our property and very efficient. Overall, it was a great experience and we are excited to enjoy our new back yard.Posted on Google
Meek4 days agoNot to the construction phase just yet, will be back to update the review. We had three other consultations with pool companies and when we spoke with Duplessis Pools it “just felt right”. Trudy responded to my facebook message very quickly and followed up with me via call. She assisted me with navigating the website and was able to point us in the right direction before scheduling us. Cody was very prompt with the consultation appointment and actually arrived early. He walked our backyard with us, gave advice on placement and educated us on pool terms, maintenance, etc with us never owning a pool this information guided us to moving forward with the process. The showroom appointment with Trudy really did it for us. Not only is the showroom inviting, the appointment went smoothly, we met the owner and picked out our materials. Trudy was very knowledgeable of the materials and super friendly and she will be invited to come swim lol. -MalveauxPosted on Google
Ashley Rhoden4 days agoWe had a great experience with Duplessis! Everyone was amazing to work with. I would recommend to anyone looking to build a pool in the area.Posted on Google
Lacey Plaisance6 days agoWe had a wonderful experience with Duplessis Pools! Luke was incredibly helpful and knowledgeable from the very first meeting. He took the time to walk us through the process, answer all of our questions, and help us choose the perfect selections for our dream pool. His professionalism, patience, and expertise made the entire experience enjoyable and stress-free. We are so excited to see our vision come to life and couldn’t be happier with our decision to go with Duplessis Pools. Highly recommend Luke and the entire team!Posted on Google
Troy Thibodeaux6 days agoJosh with Duplessis Pools, covered my easy and difficult questions also having different job task step by step in the process of the pool building has been very easy to work with him. Always keeping in contact through visits, text or calls. Can’t wait to see the final result.Posted on Google
Darlene Verret7 days agoWe had a wonderful experience with Duplessis pools. Everyone at Duplessis pools were so understanding and helpful in every way. This was going to be our first and forever dream pool. We wanted it perfect and we had so many questions .Duplessis pools made this pool building process so easy. They are a turn key business. They take care of everything. At the end we designed the perfect pool for us. We have to mention our project manager Taylor , he was amazing . I could call on him anytime and he always had the answers. Taylor kept us informed in everything happening step by step . Thank you Duplessis Pools for making our dream pool a reality! Tony and Darlene Verret+2Posted on Google
Jamie Tate8 days agoOur experience has been great! Josh is very attentive and answers all of our questions in detail. He responds in an appropriate timeframe when we reach out and is always very respectful!Posted on Google
Bryan8 days agoJosh, Cody, and the rest of the team at Duplesis pools did a great job on our project. Clear pricing with great design options. Even when a miscommunication or two came up, they handled it professionally!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Hear What Our
Customers Say
Duplessis Builders has done amazing work in our backyard. We are beyond pleased with how everything has turned out. From a custom pool design that they came up with, to adding in a hot tub late in the design process, to bringing an outdoor fireplace dream to life, and then beautiful landscaping to tie it all in together. Derek was wonderful to work with, answering all of our questions and listening to all of our ideas to ensure we got the beautiful backyard we envisioned.
Derek’s professionalism is beyond great. The communication is always on point. Any concerns we had were always addressed and taken care of. Derek and his team are extremely professional and super respectful. We had an amazing pool build with Duplessis!!!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Thank you again, Derek, Dawn, and the entire Duplessis Team for providing us with a top-notch pool-building experience! Your level of professionalism and work ethic are to be commended and are greatly appreciated by our family and neighbors! Our experience was truly the best from the beginning to the end! If you want to work with great designers, consultants, builders, and a company that truly appreciates you as a client then choose Duplessis Builders!!! Ps…Best part, we have so many favorite spots around the pool to choose from to enjoy our days!!! Great conversations, fun, games, relaxing afternoons and many memories are in our future, for all seasons!!!
This company was by far the easiest and most pleasant contractors that I have ever dealt with. They are still so responsive to all of my questions and any issue. If I had it to do all over again, I would definitely use Duplessis Builders again. We’re very happy with our investment.
Duplessis did an amazing job. The project manager was always on site, including the owner himself. My phone calls were always answered. The pool was finished in a timely manner. The layout, lighting, and design are magical. Our pool looks amazing
Derek with Duplessis Builders was nothing short of amazing!! He and his team are by far the most professional we have ever dealt with as far as contractors go. His eye for perfection is next to none. Their main concern is to finish your build even better than you would envision. Some people say pool builds are a nightmare but with Duplessis that was NOT the case!!! Great company with great people and a passion for pool building.
Duplessis Builders did a great job! The finished product is beautiful. What has been impressive too, is the post-construction responsiveness and care regarding any questions, pool management, and any minor punch-outs. Great group to work with if you are in the market!
Excellent to work with from start to finish on our new pool. Dawn was great helping us get the pool and water features we wanted to fit in our backyard. The construction process went smoothly, and Derek and his crews got the job done sooner than expected. After the job was complete, Derek always responds quickly with our questions. We had an issue recently with the pool equipment and they came out that day and repaired the problem. Quality work and professionalism from their team. I highly recommend Duplessis Builders for your new pool.
Hands down the BEST pool builder in the business. From designing our dream pool, to executing and delivering the finished product, We could not be Happier. The level of customer service and Quality that we have experienced with Duplessis Builders is unmatched. They kept us informed throughout the entire process and exceeded ALL of our expectations. We interviewed at least a dozen pool builders before choosing. Duplessis is the ONLY company who made us feel confident knowing that they will stand behind their work and make any wrong right. Just like with any other building project, we had a few hiccups along the way. However, I am extremely Thankful that we chose Duplessis because they worked through every situation and made us 100% happy. If we ever have the opportunity to build another pool Duplessis will definitely be our one and only choice.
We had an amazing experience with Duplessis Builders. After interviewing three different pool companies, we felt most comfortable with them, and it turned out to be the best decision. The design team was incredibly patient and helpful in assisting us with picking out the perfect pool finishes (shoutout to Dawn and Derek’s daughter!). The owner, Derek, is top-notch, ensuring that every aspect of the work is done right. He personally approves all the work and insists on redoing anything that doesn’t meet his high standards. His team takes their time to deliver quality results and offers the best warranty in the area. Even after the build, they’ve been incredibly responsive to all our questions. We’ve been in the pool every weekend, and it’s truly been the best decision! I can’t say enough great things about the owner and his team!
Wow!! From design process to the day they told us we are free to jump in these guys have been a dream to work with. They went way above and beyond for us. We are super happy we chose them to build our dream pool. We would 100% choose them for any future projects.
EXTREMELY SATISFIED!! Starting with Dawn – pool information and design and then Todd and ALL of the builders, I’ve not seen so much attention given to ‘detail’. Kind, courteous, professional, prompt, knowledgeable. Love our salt water, gunite pool. And handicap lift installed. Highly Recommend. OK, Time to go swimming!!!
We had a great experience with Duplessis building our pool. We interviewed 9 different pool builders and we’re very happy we chose Duplessis. Our pool turned out great, they did it within the time frame they told us they would, they cleaned up the usual construction mess (that was a huge bonus to us – we did not expect that) and their service after the completion has been great, too! I’ve heard a lot of horror stories about pool builders, but you’ll be safe with these guys. I wish I could give them more than five stars. They deserve it.
